Principles of De-Escalation Webinar
Unlock the Power of De-Escalation Principles
Are you ready to revolutionize your approach to conflict resolution and workplace safety? Join us for an exclusive webinar where you'll unlock the power of de-escalation principles to foster a safer, more engaged work environment while also learning personal safety concepts for knowing when it's crucial to disengage from a situation.
Details
Location: Zoom Webinar
Date: Wednesday, June 12, 2024
Time: 12 pm PST
Cost: $49
Webinar Highlights
Comprehensive Approach: Delve deep into the art of de-escalation with a comprehensive approach, drawing from the proven CPPS methodology of Calm, Connect, and Capitalize.
Verbal De-Escalation Concepts: Gain practical insights into verbal de-escalation concepts, enabling you to deepen your understanding and effectively educate others.
Managing Interpersonal Conflict: This webinar emphasizes the management of interpersonal conflict, from distress to rational dialogue, to help individuals navigate tense situations.
Principles for De-Escalation and Disengagement: Understand when it's appropriate to de-escalate a situation through communication and empathy and when it's necessary to disengage to ensure safety and prevent escalation.
What You’ll Learn
In conflicts, it is important to consider personal safety and adopt a mindset that prioritizes it. Leaders and managers should understand their roles in resolving conflicts. It is also important to identify stressors that can push someone from distress to crisis. Effective communication is crucial in conflict resolution. It is vital to understand principles and skills for personal safety and security, including when to de-escalate and when to disengage.
Workplace Relevance: Equip yourself with skills directly applicable to various workplace settings, ensuring a safer and more connected environment for all employees and stakeholders.
Who Should Attend
Security professionals
HR personnel
Safety officers
Educators and trainers
Those who work in businesses that interact directly with the public.
Anyone responsible for managing workplace conflicts and ensuring safety
Bonus Material
Scenario-based exercises to perform your own de-escalation training
Additional articles on Active Listening and Empathy
A selection on Empathy from the CPPS Corporate Communications Package (Part of the Safe Workplace Unlimited Package)
A downloadable FAQ answering all the questions asked during the webinar
Reserve Your Seat Today
Speakers
Stacie Brown - Director, Operations & Training
Stacie Brown is an accomplished Learning and Development Specialist with a distinguished high-risk training and program development background. Holding a Master's Degree in Adult Education and Training and twelve years of expertise in high-risk training for the Department of Defense, specializing in detention training and emergency planning, areas where strategic insights are invaluable in building knowledge and empowerment in industry leaders. Unique approach centers on crafting effective learning solutions that engage learners and deliver tangible, measurable results—an aptitude for facilitating experiential and scenario-based training, providing learners with immersive and practical learning experiences.
Jake Newton - Chief Operations Officer
Jake Newton is a devoted personnel risk management professional with over 10 years of experience, specialized in training and curriculum development, high-risk emergency planning, consultative business development, and crisis survival. Jake joined CPPS after distinguished service in the U.S. Air Force as a Survival, Evasion, Resistance, and Escape (SERE) Specialist. During his tenure, Jake prepared over 3,000 US Government personnel for survival in the world’s highest-risk environments and held an instrumental role in re-writing the Air Force Combat Survival Course curriculum.