Part Four – Components of a SAFE Workplace

Establishing Interdisciplinary Involvement with a Threat Management Team

Recent incidents across the U.S. have highlighted the significant advantages of the implementation of a Threat Management Team (TMT).  Their primary purpose is to assess behavior before it becomes violent and to manage cases of concerning behavior to hopefully prevent violence from occurring in the first place.  One of the ways this happens is due to the interdisciplinary involvement of a Threat Management Team.  American National Standard WVPI.1-2011 incites that this team should include individuals from “Human Resources, Security, and Legal personnel.[i]”  Furthermore, the team should include individuals who “possess the requisite experience, training, judgement, authority, temperament, and credibility, within the organization[ii]” to carry out the required duties entailed.

“No one person is positioned to see every single risk factor, warning behavior, or mitigator, nor is one single individual positioned to manage a threat. When a team member receives a new case for review, he may extract an important detail due to his particular skill set, whereas other team members may not initially recognize its importance.[iii]”

The TMT will generally be the individuals that manage the Workplace Violence Prevention Program. Generally speaking, C-Suite level executives can be on the team, although it behooves your organization to have primarily individuals that aren’t due to potential time conflicts of other pertinent matters that require the attention of senior level executives. Furthermore, the TMT may include members from other teams like the Crisis Management Team and that is normal.  Regardless, it’s highly important that the composed team receives training as a team.  A team will operate at its best when trained together.

This training needs to include “the most detailed and comprehensive information regarding the behavioral or psychological aspects of workplace violence, violence risk screening, investigatory and intervention techniques, incident resolution, and multi-disciplinary case management strategies.[iv]”

Part of establishing this team should also include the development of a relationship with an external entity or expert, with a background in behavioral assessment, that can assist with case management on an as needed basis. When certain cases include an increased level of complexity or concern, it’s advantageous to have external experts available to assist. If nothing else, they might serve as a “sounding board” to validate the teams’ efforts.

A Threat Management Team helps an organization place the emphasis on violence prevention. It is possible to prevent violence in the workplace and the establishment of a Threat Management Team is a quality formalizing step to increase the safety and security of employees. As part of the SAFE Workplace Certification for CPPS, teams will receive annual training and have the 24/7 access to the CPPS Threat Management Advisory Team for assistance with various cases.

i ASIS/SHRM, 2011

ii ASIS/SHRM, 2011

iii Federal Bureau of Investigation, 2017

iv ASIS/SHRM, 2011

REFERENCES:

ASIS International; Society for Human Resources Management. (2011). American National Standard WVPI.1-2011, Workplace Violence Prevention and Intervention. Aexandria: American National Standard Institute.

Federal Bureau of Investigation. (2017). Making Prevention a Reality: Identifying, Assessing, and Managing the Threat of Targeted Attacks. Washington: U.S. Department of Justice.

For questions or more information about the certification process please contact us.